Start the day knowing what needs attention.
See appointments, arrivals, departures, unpaid visits, expiring packages, and priority tasks without checking several lists.
For grooming salons, daycare & boarding teams
One clear workflow.From booking to pickup.
Keep appointments, pet details, grooming notes, boarding care, checkout, and daily follow-up connected around each pet. Your front desk sees what is happening, your care team knows what matters, and your records stay useful after pickup.
PonPonPet is a working product. The current admin is in Traditional Chinese; English UI, local billing, payment, tax, and legal requirements are part of the early-access discussion.
No dedicated POS hardware
Grooming, daycare & boarding
Built around each pet
Your team’s day at a glanceONE WORKSPACE
9:30Mochi · GroomingPet notes ready for check-in
11:00Lucky · DaycareCare handoff shared with the team
3:30Bailey · BoardingDaily care log waiting for update
Less chasing, less re-entry
Your team should not have to rebuild the story of every pet, every visit, every shift.
When bookings live in one place, care notes in another, and checkout details somewhere else, the gaps become extra work. PonPonPet keeps the details together so each person can act with confidence.
Welcome every pet with the right context.
Open handling notes, sensitivities, preferences, past services, and care instructions before grooming or check-in begins.
Hand off care without relying on memory.
Keep meals, medication, potty activity, walks, behavior, and exceptions in a dated stay record that follows the pet across shifts.
Finish the visit without losing the record.
Keep services, products, packages, balances, inventory movement, and transaction history connected after checkout.
A day your team can follow
From the first booking to pickup, each step builds on the one before it.
The appointment opens the pet’s context, service and care notes stay with the visit, and checkout becomes a useful record—not another disconnected task.
Plan the visit
Create one or multiple appointments, switch between calendar and list views, and filter grooming, daycare, or boarding work.
Schedule readyKnow the pet
Bring forward client details, pet notes, labels, service history, package balance, points, and stored value.
Pet contextDocument service and care
Record grooming history, room assignment, check-in and check-out, intake needs, and daily boarding care.
Care handoffFinish with a complete record
Move the visit to checkout, record services and retail items, update inventory, retain the transaction, and feed reporting.
Business record
Tools for the work you do every day
Give every role the information it needs, without scattering the work across separate systems.
These capabilities are available in the working product today. They support the front desk, grooming and care teams, managers, and owners in one connected operating flow.
Appointment scheduling & daily dashboard
Give the front desk a clear view of today’s schedule, priority items, check-ins, unpaid visits, and expiring packages.
Calendar, list, and cardsBatch appointment creationStatus and service filters
Client & pet profiles
Open the details that shape service quality before the pet reaches the table, playroom, or lodging area.
Labels and care notesGrooming and boarding historyPackages, points, and stored value
Boarding & daycare management
Coordinate rooms, occupancy, arrivals, departures, care requirements, and daily updates across the team.
Room types and pricingMeals, potty activity, medication, walksPrintable and shareable care records
Checkout & transaction records
Move appointments into checkout and retain a complete operational record after payment happens externally.
Services, retail, packages, and staysCoupons, points, deposits, receivablesVoid history and inventory checks
Digital agreements & signatures
Prepare grooming or boarding agreements for on-site or remote signatures and retain signed records.
QR code or shareable linkCustom PDF template supportRevoke, archive, and print history
Services, inventory & purchasing
Keep the services you sell and the products you stock inside the same operational system.
Services, packages, couponsProducts and stockPurchase orders and receiving
Staff roles & time tracking
Give each role the right level of access and keep day-to-day attendance visible.
View, edit, and delete permissionsLocation-aware mobile clock-inIn-store tablet PIN mode
Connected client communications
Bring configured channels into one inbox for clearer conversations and follow-up.
LINE, Instagram, FacebookWebsite chat widgetUnread, archive, and client profile linking
Business reporting & operating ledger
Turn daily activity into a clearer view of revenue, average ticket, top services, conversion, and recurring costs.
Revenue and sales mixAppointment-to-sale conversionManual income and expense entries
Boarding care that survives the shift change
Everyone caring for the pet can see what happened, what changed, and what comes next.
Keep intake instructions and daily updates in one stay record, so the next staff member can continue confidently and the pet parent receives a clearer pickup handoff.
Record food provided, feeding schedule, medication, emergency vet, and special handling needs.
Log meals, stool, urine, medication, walks, and skin, behavior, or wellness notes by date.
Print the stay record or share a time-limited care link with the pet parent.
Bailey · Stay care record
Room B-03 · three-night stay
TEAM READYRoom B-03 · three-night stay
Day 1Check-in & intakeDay 2Daily care completeDay 3Pickup handoff
BreakfastNormal appetiteLogged
MedicationAfter morning mealLogged
HandoffPrefers quiet one-on-one playVisible
Is PonPonPet right for your business?
A practical fit for hands-on pet-care teams that want one clearer way to run the day.
If your team manages grooming, daycare, boarding, or a mix of services—and information is split across calendars, messages, paper, and checkout tools—we would like to understand your workflow.
Teams that need the daily work to stay connected
PonPonPet is designed around real pet-care operations rather than a generic appointment calendar.
Independent grooming salons that manage repeat visits, packages, pet notes, and retailDaycare and boarding teams that need rooms, check-in, daily care, and shift handoffsMixed-service businesses that want grooming, stays, checkout, and reporting in one placeOwners who want browser access without buying dedicated POS hardware
Local details still need to be shaped with operators
The product foundation is live, but these items are not represented as completed U.S. features today.
English admin interface and English operational documentsUSD pricing, billing, sales tax, and accounting localizationU.S. payment processing and required local integrationsState-specific waivers, contracts, and compliance review
Clear scope today: PonPonPet records services, products, amounts, and the payment method after payment happens through your external provider. It does not currently process the pet parent’s payment, and it does not provide a public self-booking portal or full pet-parent app.
Start with the way your team works today
Tell us where information gets lost, repeated, or handed off too late.
Share the services you offer, the size of your team, and the parts of the day that feel harder than they should. We will map those needs to the current product, then clarify the localization and onboarding work required for early access.
Email[email protected]
LINE@247kugew · Open the official account
Helpful contextServices offered, team size, current tools, workflow gaps, and must-have integrations
FAQ
Questions your team may have before deciding whether to talk with us.
Is PonPonPet a live product or a concept?
It is a live product that is actively used and developed. U.S. availability is currently discussed through early access, and the localization items listed on this page are not represented as complete.
Can my team use the admin in English?
Not yet. English UI and operational documents are part of the localization work required for a U.S. launch.
Can pet parents book online?
There is no public pet-parent booking portal today. Staff can create, update, batch, filter, and manage appointments inside the operations app.
Can PonPonPet process card payments?
Not today. The checkout workflow records services, products, packages, amounts, and payment method after payment happens through the business’s external provider.
Are contracts, billing, and taxes ready for the U.S.?
Not yet. Current agreement templates and billing are not localized for the U.S. Legal, tax, and payment requirements need separate review and implementation.
Which businesses are the best fit?
Independent grooming salons, daycare teams, boarding facilities, and mixed-service pet-care businesses that want appointments, pet context, care handoffs, checkout, inventory, and reporting to stay connected.
Can existing data be imported?
The product includes CSV import tools. The exact fields, cleanup, privacy handling, and onboarding scope need to be reviewed before any real data is transferred.
Do we need a dedicated POS device?
No. PonPonPet runs in a web browser on common computers and tablets. Hardware, connectivity, and local payment setup remain the business’s responsibility.